Oxfam Australia Privacy Statement

Committed to protecting your rights

Oxfam Australia has always been committed to protecting your privacy. All information provided to us will remain confidential and protected. It will be used only as outlined below.

What information do we collect?

Oxfam Australia typically asks for the information below. However, it is your choice how much of this information you provide us with. All information is held securely.

Please note in order to process your gifts on Oxfam Unwrapped online it is a requirement that you provide certain details. This includes your names, address, a contact phone number and credit card details. You will be unable to use Oxfam Unwrapped online if you do not provide these details. Please call 1800 034 034 if you wish to use Oxfam Unwrapped without providing this information.

How do we use the information?

We collect this information in order to:

To ensure your privacy is protected, information from your record will not be disclosed, nor details altered, unless requested by you (after your identity has been confirmed). Some data collected (eg. Date of Birth, Gender) will be used primarily for this purpose. If you wish to allow another person to access your details (e.g. family member, personal assistant) you need to notify Oxfam Australia in writing and we will note this on your record.

As we have a large number of supporters, at times we use external providers to assist in our mailing, receipting and/or processing of donations. We require these distributors to sign an agreement to keep your personal information confidential.

People who receive an Oxfam Unwrapped present

When you choose to send an e-card to someone we need to collect their email address to deliver it. We will only use the email address for this specific purpose and will not email the gift recipient any other materials nor store it for future use.


User Statistics

We use Nielsen Net Ratings web measurement technologies for non-identifying statistical information about how many people visit our site, when they visit, and for how long. For more information read Nielsen Net Ratings' privacy information.

Supplying personal details

If you give us your email address, or other personal information by subscribing to one of our mailing lists, or registering for information, it will be used to send you information only on the subject area you have chosen. We will not subscribe you to additional lists, nor give your address to any third party, without your approval.

Links to external sites

In some areas of the web-site links to other sites can be found. These sites are not controlled by Oxfam Australia and therefore we cannot take responsibility for their content, claims of offer or privacy practices.


Like many websites, Oxfam Unwrapped uses cookies in order to provide you with a more personalised web service.

For more information about cookies, please see www.allaboutcookies.org.

We use two types of cookies on our website:

If you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if cookies are disabled.

For instructions on how to stop cookies being installed on your browser, please see http://www.allaboutcookies.org/manage-cookies.

Giving you control

When contacting us, please provide the following information:

Maintaining your information:

To access or change your details contact our Donor Services Team

Questions about privacy:

For further information about the privacy statement contact our Privacy Officer:


To register an issue in relation to the way Oxfam Australia has dealt with your privacy please contact our Complaints Officer

Collect your e-card

Received an Unwrapped gift? Find out more information here

Corporate Gifts

Looking for more than a bottle of wine for your clients? Find out more

Store Locations

Want to buy in-store? Find your nearest store here

1800 034 034

Do you have a question? Give us a call or see our contact page