Delivery

IMPORTANT NOTICE:

Please be aware that any blank or personalised cards ordered placed between 23 December 2016 and 2 January 2017 will not be processed until our staff return to work on 3 January. Delivery may take a further 7-10 days depending on Australia Post. If you need gifts urgently, we suggest ordering e-cards or print-at-home cards, which are delivered immediately.

Express post: 

Left your shopping to the last minute? Don't worry, phone our exceptionally forgiving and good-looking customer service team on 1800 034 034 and they will express post your order. Alternatively you can find the full range of Unwrapped cards at your local Oxfam Shop.

Blank and Personalised Cards:

All blank and personalised cards are generally printed and dispatched within 2-3 working days. All cards are delivered by Australia Post. With Australia Post time-frames, you should therefore expect to receive your card(s) in 7-12  working days*.

Personalised and blank cards are sent out separately and will not arrive in the same package. 

 *These dates are estimates based on the latest information from Australia Post. To be extra safe, we suggest getting your shopping done early.  

E-cards:

Your e-cards will be emailed to the email address(es) provided at the time and date you specified. You can select the time and date when customising your card(s). 

Print-at-home cards:

Your print-at home card will be emailed to your email address instantly. 

Little Extras and art prints

Where they can't be sent with, or don't fit within the same envelope as the card(s) you've ordered, your Little Extras and art prints will be sent by separate post to the address you've provided. 

Note: Art prints and chocolates have special postage requirements and will always be sent separately (and chocolates are only available for purchase with blank card orders). But you will not incur any postage charges for any part of your order.

Please allow 7 - 12 working days for the delivery of your Unwrapped Little Extras and art prints.

Bonbonnieres

Please allow 7 - 12 working days for the delivery of your Unwrapped bonbonnieres.

Contact us:

If you do not receive your order or you have any questions please do get in touch: 

Within Australia 1800 034 034

Outside of Australia +61 (0)3 9289 9444

Email enquire@oxfam.org.au