Delivery

IMPORTANT NOTICE 

Blank or personalised card orders placed online between 20 Dec 2019 and 5 Jan 2020 will not be dispatched until 6 Jan. Delivery may take a further 7-10 days depending on Australia Post and your delivery location. If you need gifts urgently, we suggest ordering e-cards or print-at-home cards, which are delivered within 30 minutes of placing your order. Alternatively, our team will be available up until 24 Dec and from 2 Jan (9am-5pm AEDT business days) on 1800 034 034 to process phone orders with express post. 

Order by 13 December* for Christmas delivery

We suggest placing your order by Friday 13 December* to ensure your gifts arrive before Christmas. *Applies to most CBD & metro areas, delivery to regional areas may take longer.

Depending on your location, express post orders should be placed by Thursday 19 December. To place an order with express post, please call our friendly team on 1800 034 034 (9am - 5pm AEDT).

We will continue dispatching all the way through to 20 December, however we cannot guarantee orders placed after the above dates will arrive before Christmas. Looking for a last-minute gift? If you need gifts urgently, we suggest ordering e-cards or print-at-home cards, which are delivered within 30 minutes of placing your order.

FREE standard shipping: 

Cost — FREE on all orders*
Delivery areas — Australia, UK and US
Delivery time — up to 7-10 business days
Delivery method — Australia Post

*If you’d like to help cover the cost of printing and sending your cards, you can opt to pay an additional $2 at checkout. This helps us keep our costs low.

Express post: 

Left your shopping to the last minute? Don't worry, phone our exceptionally forgiving and good-looking customer service team on 1800 034 034 and they will express post your order for a small fee. 

Blank and Personalised Cards:

All blank and personalised cards are generally printed and dispatched within 1-2 business days. All cards are delivered by Australia Post. With Australia Post time-frames, you should therefore expect to receive your card(s) in 7-10 business days*.

Personalised and blank cards are sent out separately and will not arrive in the same package. 

 *These dates are estimates based on the latest information from Australia Post. To be extra safe, we suggest getting your shopping done early.  

E-cards:

Your e-cards will be emailed to the email address(es) provided at the time and date you specified. You can select the time and date when customising your card(s). 

Print-at-home cards:

Your print-at home card will be emailed to your email address within 30 minutes.

Please add no-reply@oxfam.org.au to your safe senders list or don't forget to check your junk folder!

Contact us:

If you do not receive your order or you have any questions please do get in touch: 

Within Australia 1800 034 034

Outside of Australia +61 (0)3 9289 9444

Email enquire@oxfam.org.au