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FAQs

What is Oxfam Unwrapped?

Oxfam Unwrapped cards are the perfect charity gift cards – they’re all about gifts that do good. Each card represents a donation to a range of Oxfam projects, helping to transform the lives of people living in poverty.  Learn more about how Unwrapped works here 

How much does shipping cost?

FREE standard shipping

We offer free standard shipping on all orders within Australia, UK and US.

If you’d like to help cover the cost of printing and sending your cards, you can opt to pay an additional $2 at checkout. This helps us keep our costs low. 

Express post

Left your shopping to the last minute? Don't worry, you can call our exceptionally friendly team on 1800 034 034 to place your order with express post, for a small fee.

When will my order arrive?

Blank and Personalised cards

Orders of blank and personalised cards are printed and dispatched within 1-2 business days. Orders are sent via Australia Post and delivery times may vary. Please allow up to 7-10 business days for free standard delivery. 

If you’ve placed an express post order via phone, delivery will be next business day after dispatch, for most locations in Australia.

Can't wait that long? All our Unwrapped gifts are available to send online or download and print at home.

Please note personalised and blank cards are sent out separately and will not arrive in the same package.

E-cards

Your e-cards will be emailed to the email address(es) provided, on the date you specified. You can select the send date when customising your card(s).

Print-at-home cards

Your print-at home pdf card will be emailed to your email address within 30 minutes. Please add no-reply@oxfam.org.au to your safe senders list and if your order hasn’t arrived, don’t forget to check your junk folder! If still no luck, then call our friendly team on 1800 034 034 (9am-5pm, Mon-Fri AEST).

Can my order be sent overseas?

At this time we are only able to deliver orders to addresses within Australia, UK and US.

If you are in Australia wishing to send a card to a loved one overseas, we suggest ordering a blank card (delivered to you), which you can then post overseas yourself. Or consider choosing one of our digital options – most Unwrapped gifts are available as ecards or downloadable pdf cards.

Alternatively, you could visit the Oxfam Unwrapped website of the intended country of delivery. You can find a list of these here

Can I buy Oxfam Unwrapped in stores?

Unfortunately Oxfam Unwrapped is no longer available in Oxfam Shops. Oxfam Australia’s Board made the difficult decision to close Oxfam Australia Trading operations earlier in 2019. You can read more about that here

But the good news is, the full range of Unwrapped gifts is available online, with free delivery. Start shopping

I want to create an Unwrapped Gift Registry

Unfortunately we are no longer offering our Unwrapped Gift Registry service. Although it’s not possible to create a new registry at this time, existing registries can still be accessed here 

And you can still tell your friends and family you want to receive Unwrapped gifts for your wedding, birthday, Christmas or other special occasion – just direct them to oxfamunwrapped.com.au

Still have unanswered questions? Contact us!

Have more questions? Our friendly team loves to chat. Get in touch on 1800 034 034 (from within Australia) or +61 (0)3 9289 9444 (from outside Australia). Not the chatty type? You can also email us at enquire@oxfam.org.au