FAQs

What is Oxfam Unwrapped?

Oxfam Unwrapped cards are the perfect charity gift cards – they’re all about gifts that do good. Each card represents a donation to a range of Oxfam projects, helping to transform the lives of people living in poverty.  Learn more about how Unwrapped works here.

How much does shipping cost?

We offer FREE standard shipping on all orders within Australia, UK and US. We only offer express shipping within Australia which costs $7.50.

If you’d like to help cover the cost of printing and sending your cards, you can opt to donate an additional $2 at checkout. This helps us keep our costs low. 

When will my order arrive?

Blank and Personalised cards

  • Australia: 2-6 business days for standard, or 1-3 business days for Express
  • New Zealand: 7-12 business days
  • UK: 1-2 business days
  • US: 2-4 business days

Please note personalised and blank cards are sent out separately and will not arrive in the same package.

All orders within Australia are delivered by Australia Post. Find up to date Australia Post delivery times here: https://auspost.com.au/service-updates/

Find more information on delivery times here. 

Looking for last-minute gifts? Please choose print-at-home or e-card options, which are delivered within 30 minutes of placing your order.

E-cards

Your e-cards will be emailed to the email address(es) provided, on the date you specified. You can select the send date when customising your card(s).

Print-at-home cards

Your print-at home pdf card will be emailed to your email address within 30 minutes. Please add [email protected] to your safe senders list and if your order hasn’t arrived, don’t forget to check your junk folder! If still no luck, then call our friendly team on 1800 088 110 (9am-5pm, Mon-Fri AEDT).

Can my order be sent overseas?

At this time we are only able to deliver orders to addresses within Australia, New Zealand, UK and US.

If you are in Australia wishing to send a card to a loved one overseas, we suggest ordering a blank card (delivered to you), which you can then post overseas yourself. Or consider choosing one of our digital options – all Unwrapped gifts are available as e-cards or downloadable pdf cards. 

Alternatively, you could visit the Oxfam Unwrapped website of the intended country of delivery. You can find a list of these here

Can I buy Oxfam Unwrapped in stores?

Unfortunately Oxfam Unwrapped is no longer available in Oxfam Shops. Oxfam Australia’s Board made the difficult decision to close Oxfam Australia Trading operations in 2019. You can read more about that here

But the good news is, the full range of Unwrapped gifts is available online, with free delivery. Start shopping

Why have you changed the card range?

In the past, Oxfam Unwrapped programs have offered material solutions to help people tackle poverty —be it a goat for a farmer in Afghanistan or a new well for a water-deprived community. Oxfam now uses more long-term and impactful ways of tackling the inequalities that keep people in extreme poverty, such as empowering women with the skills and confidence they need to engage in business and politics. 

I want to create an Unwrapped Gift Registry

Unfortunately, we are no longer offering our Unwrapped Gift Registry service. 

But you can still tell your friends and family you want to receive Unwrapped gifts for your wedding, birthday, Christmas or other special occasions – just direct them to unwrapped.oxfam.org.au

Still have unanswered questions? Contact us!

Have more questions? Our friendly team loves to chat. Get in touch on 1800 088 110 (from within Australia). You can also email us at [email protected]